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Inbox Administrator/Appeal Handler

Jobs North (Brook Street)

Dingwall, Ross-shire, Highland

Published
12-05-2022
Contact
Jobs North (Brook Street)
Business address:
Suite A, 1st Floot, 3 Union Street
IV1 1PP
Inverness
United Kingdom
01463 729213
Practical information
Published:
12-05-2022
Expires:
09-06-2022
Job id:
331147731
Job type:
Full-time
Salary level
£20,000 - £20,000  per year
Job sector:
Customer Service, Call Centre
Job title:
Call handler
Experience:
Customer services, Customer service
Language:
English Fluent

Inbox Administrator/Appeal handler. 


Due to continued success Brook Street Inverness are working again with new a business in based in Dingwall. The successful candidates will work in a team environment with the latest technology.  As an Inbox Administrator/Appeal Handler you will be responsible for monitoring a very busy inbox and following all GDPR procedures. You will also be assisting clients with their appeal queries. This is a fast paced, team environment where your managers will work alongside you to achieve fantastic results. 


What will you be doing:
" Administer and maintain the businesses email system. 
" Responding to emails using guides provided
" Assisting clients with their appeal queries by phone
" Updating client records


What are we looking for:
Our client is seeking candidates who have a personality, a positive attitude, attention to detail and willingness to learn.  


Company Benefits:
" A Monday to Friday role with a heavy focus on work/life balance. 
" A high-class training programme and ongoing support from the management team.
" Working for a company that understands the importance of wellbeing
" A competitive salary from day one
" A fun working environment focusing on staff morale
" An opportunity for further personal development and career progression
" Free car parking
" 21 days holiday plus statutory


Next Steps: 
If you are interested in this opportunity then please send your CV to victoria.macdonald@brookstreet.co.uk or call the office 01463729213. 

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Jobs from this employer

Jobs North (Brook Street)

Jobs North (Brook Street)

Share this job

Contact
Jobs North (Brook Street)
Business address:
Suite A, 1st Floot, 3 Union Street
IV1 1PP
Inverness
United Kingdom
01463 729213
Practical information
Published:
12-05-2022
Expires:
09-06-2022
Job id:
331147731
Job type:
Full-time
Salary level
£20,000 - £20,000  per year
Job sector:
Customer Service, Call Centre
Job title:
Call handler
Experience:
Customer services, Customer service
Language:
English Fluent
Location
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