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Energy Advisors

Changeworks

Inverness, Highland

Published
18-10-2021
Changeworks
Practical information
Published:
18-10-2021
Expires:
22-10-2021
Job id:
330859830
Job type:
Part-time
Full-time
Job sector:
Energy Sector (Oil/Gas/Electricity), Customer Service, Call Centre
Job title:
Customer Service Worker
Experience:
Customer Advice, Customer care and service, Sales and customer service
Language:
English Excellent (written and spoken)

£19,267 - £20,609 per annum pro rata + 8% employer pension contribution
35 hours per week. (Full Time / Part Time will be considered)
Fixed term contracts to 31 March 2022
Inverness

Join our award-winning team and help householders reduce carbon and save money.

Would you find an opportunity to contribute to Changeworks' vision of a world where everyone is able to live, work and enjoy life with a low carbon impact, an exciting challenge? Changeworks currently delivers the Home Energy Scotland service in the Highlands and Islands and south east Scotland under contracts managed by Energy Saving Trust as virtual advice centres.

We are looking for an Energy Advisor with the drive and enthusiasm to provide free and impartial energy advice to householders over the telephone, at events, and by digital channels across the Highlands & Islands. You will advise householders to help them make their homes warmer and more efficient as well as saving money on their fuel bills.

You will have experience engaging with customers. Your excellent communication skills will help you converse with householders and relay technical information to a non-technical audience. You will have good IT skills and the ability to multitask.

Initially working from home, you will be self-motivated to deliver results and enjoy working as part of a team that offers strong peer support by virtual channels.

You will gain an SQA qualification as part of this role.

Changeworks offers an attractive staff benefits package which includes an excellent pension scheme, 26 days paid holiday plus 9 public holidays per year.

To apply: please visit our website changeworks.org.uk/jobs

Closing Date for applications: 11am, Monday 25 October 2021
Proposed interview date: Wednesday 27 and Thursday 28 October 2021
Location: Virtual, Video Meeting by invitation

Changeworks ~ delivering positive low carbon living

Apply now

Share this job

Changeworks
Practical information
Published:
18-10-2021
Expires:
22-10-2021
Job id:
330859830
Job type:
Part-time
Full-time
Job sector:
Energy Sector (Oil/Gas/Electricity), Customer Service, Call Centre
Job title:
Customer Service Worker
Experience:
Customer Advice, Customer care and service, Sales and customer service
Language:
English Excellent (written and spoken)
Location